Mine was called "DVD/CD-ROM drives." Double-click it to show it's contents and there should be another device under it. Step 2: Go to the tab "Hardware" and click "Device Manager" once there locate your driver.Click okay and it should bring you to a "System Properties" dialog box. ![]() Type in " sysdm.cpl " into the dialog box that it shows. It did lead me to find the answer though so for those who have the updated driver already and have tried everything else follow these instructions: I had the same problem and your site helped me out a lot, however none of your solutions worked for me.
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